Terms of Service

By accessing devagenttechnologies.com or submitting an enquiry, you agree to these Terms of Service. If you do not agree, please do not use the site.

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas, unless mandatory local consumer protection laws apply in your jurisdiction.

DevAgent Technologies provides digital services including, but not limited to:

• Custom website design and development • AI receptionist and conversational agent deployment • Business process automation • Ongoing maintenance and support

The specific scope, deliverables, timeline, and price for each engagement are agreed upon in a separate written proposal or contract ("Statement of Work"). These Terms apply alongside that agreement; in the event of a conflict, the Statement of Work takes precedence.

Submitting our contact form or booking a discovery call does not create a binding contract. An engagement begins only when both parties have signed a Statement of Work and an initial deposit has been received (where applicable).

We reserve the right to decline any enquiry at our sole discretion.

Payment terms are defined in each Statement of Work. Unless otherwise agreed in writing:

• A deposit of 50% of the total project fee is due before work begins • The remaining balance is due on delivery or at milestones specified in the Statement of Work • Invoices are payable within 14 days of issue

Late payments may incur interest at 1.5% per month (18% per annum) on any outstanding balance, or the maximum rate permitted by applicable law, whichever is lower.

If you wish to cancel an active project:

• Deposits are non-refundable once work has commenced • Work completed up to the point of cancellation will be billed at the agreed rate • Any unused portion of a prepaid retainer may be refunded on a pro-rata basis at our discretion

We reserve the right to pause or terminate a project if invoices remain unpaid beyond 30 days, or if the client relationship becomes untenable.

To ensure timely delivery, you agree to:

• Provide all necessary content, assets, credentials, and feedback within agreed timeframes • Designate a single point of contact for approvals • Notify us promptly of any changes in project scope

Delays caused by late client feedback or missing assets may extend the project timeline and could result in additional charges.

Upon receipt of full payment for a project:

• You own all custom deliverables created specifically for you (website designs, copy, custom code) • We retain ownership of our underlying tools, frameworks, boilerplate code, and proprietary systems used to build your project • We reserve the right to display your project in our portfolio unless you request otherwise in writing

Third-party assets (fonts, stock images, licensed plugins) remain subject to their respective licences. It is your responsibility to maintain active licences for any third-party assets included in your project after handoff.

Both parties agree to keep confidential any non-public information shared during the course of an engagement. This obligation continues for 2 years after the end of the engagement.

This does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

We warrant that our services will be performed with reasonable skill and care. Beyond this:

• The website is provided "as is" without warranty of any kind • We do not warrant that the site will be uninterrupted, error-free, or free from viruses • AI-generated content and automated responses are provided as tools to assist your business and may not be 100% accurate — you are responsible for reviewing and approving all AI outputs before use

To the maximum extent permitted by applicable law, DevAgent Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to lost profits or data.

Our total aggregate liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total fees paid by you in the 12 months preceding the claim.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

You may use our website for lawful purposes only. You must not:

• Attempt to gain unauthorised access to any part of the site or its infrastructure • Use automated tools to scrape, crawl, or copy the site's content without written permission • Use the site in a way that could damage, disable, or impair it

We reserve the right to block access to users who violate these conditions.

We may update these Terms at any time. The "Last updated" date at the top of this page will reflect changes. For active client engagements, material changes will be communicated directly. Continued use of the site after changes are posted constitutes your acceptance.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms, our website, or our services — including any question of validity, breach, or termination — shall be resolved exclusively by binding arbitration on an individual basis, rather than in court.

Arbitration shall be conducted in Dallas, Texas under the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

CLASS ACTION WAIVER: You and DevAgent Technologies each agree that any proceedings shall be conducted solely on an individual basis. Neither party may bring a claim as a plaintiff or class member in any purported class, collective, or representative action.

This arbitration agreement does not apply to: (a) claims for injunctive or other equitable relief to protect intellectual property or confidential information; or (b) claims that applicable law expressly excludes from mandatory arbitration.

If any part of this section is found unenforceable, that part shall be severed and the remainder of this section shall continue in full force.

Websites delivered by DevAgent Technologies will include a small attribution in the footer by default, consisting of the DevAgent Technologies logo and the text "Website built by DevAgent Technologies". This credit and associated branding remain the property of DevAgent Technologies and may not be removed or obscured without our prior written consent.

Removal of the attribution badge may be arranged upon written request and may incur an additional fee as agreed in the relevant Statement of Work.

Questions about these Terms should be directed to:

alexandre@devagenttechnologies.com

DevAgent Technologies